Since 1990, DCS has assisted dozens of companies with their contact center operations, inside sales, customer care and direct response marketing projects. DCS brings the talent, experience and resources required for success. The DCS consulting team is comprised of true subject matter experts, each one with executive experience and no less than ten years tenure.
From strategic planning to vendor selection; from contact center design to telemarketing campaign development; from operations audits to customized training, the DCS team can design, implement and manage your project and maximize your results.
Contact us today to find out how Direct Communication Specialists can help your organization maximize operational performance, reduce cost and delight your customers.
Our satisfied clients are top companies in major industries including telecommunications, publishing, healthcare, manufacturing, advertising, direct marketing, utilities, banking and technology.
Bennett Kuhn and Varner
Bronner Slosberg Humphrey
The Pinnacle Group
S&S Carpet Mills
Capital Bank of Miami
RR Donnelley Financial Services
Reynolds Carolina Federal Credit Union
South Carolina Federal Credit Union
Bell South Advanced Networks
Bell South Corporation
Bell South Mobility
Johnson & Johnson
Atlanta Gas Light Company
Ocean Spray Foods