DCS Services > Contact Center Checkup • CRM Consulting • Management Consulting • Customized Training • Vendor Management
DCS Customized Training Services
Listening Skills Workshop |
½ day, full day workshops |
Voice Skills Workshop |
½ day |
Sales Presentation Building |
½ day, 1 and 2 day workshops |
Managing Customer Objections |
½ day |
Telemarketing Basics |
½ day, full day workshops |
Telephone Etiquette |
½ day |
Features and Benefits Selling |
½ day, full day workshops |
Up Selling and Cross Selling Techniques |
½ day, full day workshops |
Goal Setting |
½ day, full day workshops |
Time Management Skills |
½ day, full day workshops |
Customized Coaching and Supervisory Training |
½ day, 1 and 2 day workshops |