Direct Communication Specialists
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DCS Services > Contact Center Checkup • CRM Consulting • Management Consulting • Customized Training • Vendor Management

DCS Customized Training Services


Listening Skills Workshop
½ day, full day workshops
Voice Skills Workshop
½ day
Sales Presentation Building
½ day, 1 and 2 day workshops
Managing Customer Objections
½ day
Telemarketing Basics
½ day, full day workshops
Telephone Etiquette
½ day
Features and Benefits Selling
½ day, full day workshops
Up Selling and Cross Selling Techniques
½ day, full day workshops
Goal Setting
½ day, full day workshops
Time Management Skills
½ day, full day workshops
Customized Coaching and Supervisory Training
½ day, 1 and 2 day workshops

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Services

Contact Center Checkup
CRM Consulting
Management Consulting
Customized Training
Vendor Management

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Copyright © 2018 Direct Communication Specialists  •  770.740.8306  •  dgellerstoff@directcommunication.net
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