The Contact Center
and CRM Experts
Why DCS?
Since 1990, DCS has assisted dozens of companies with their contact center operations, inside sales, customer care and direct response marketing projects. DCS brings the talent, experience and resources required for success. The DCS consulting team is comprised of true subject matter experts, each one with executive experience and no less than ten years tenure.
From strategic planning to vendor selection; from contact center design to telemarketing campaign development; from operations audits to customized training, the DCS team can design, implement and manage your project and maximize your results.
Darlene Geller-Stoff
Founder & President, DCS
President, SOCAP Georgia
Past President, ATA Southeast Chapter
Member CCNG
Member CRMA
Contact us today to find out how Direct Communication Specialists can help your organization maximize operational performance, reduce cost and delight your customers.